Lubn Inc

Virtual Agent: Your AI leasing assistant for tours

Lubn Virtual Agent is an AI assistant that answers prospect questions and flags ready-to-move leads during property tours.

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Virtual Agent, your real estate assistant digital twin

Enjoy the Lubn Virtual Agent with or without the Lubn AI Lockbox

The Virtual Agent is accessible to all Lubn account holders. You can send an itinerary featuring the Virtual Agent to answer prospect questions with or without granting actual property access.

Lubn Manager App sign-up screen with a Create account button

Create a free account

Register a Lubn manager account - it's free to start, and every account gets $10 in Lubn Credits ($50 for Enterprise) to activate a Virtual Agent right

Illustration of the Virtual Agent generating a property description

Let Al draft your listing

Enter a few property details and the Virtual Agent generates a protessional description for your booking page and for answering prospect questions - reviewable and editable by you before it goes live.

Phone showing the Virtual Agent, Shelly, ready to answer questions on a property listing

Send an itinerary

The Virtual Agent answers questions via text or speech during the tour. The moment a prospect shows buying intent, you're notified- the full conversation is shared with you.

Swiftly generate property knowledge with minimal input

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Assist with content generation

Enter a few property details, and the Virtual Agent will automatically craft professional descriptions for your booking page and for responding to prospects’ questions.

Assist with content generation

Provide AI-guided property tours online or onsite through natural language

The Virtual Agent accompanies property tours, answering prospect questions for you via text or speech during both online and onsite explorations.

Example conversation
ProspectIs this unit pet-friendly, and is there parking on site?
Virtual AgentYes — cats and dogs under 40 lbs are welcome with a $300 refundable deposit. There's one assigned parking spot included, with visitor parking available on the street.
ProspectWhat's the earliest move-in date?
Virtual AgentThis unit is available starting the 1st of next month. Would you like me to flag your interest to the listing agent so they can confirm availability and next steps?
Get notified when a prospect is ready to move forward

Get notified when a prospect is ready to move forward

Conversations between the Virtual Agent and prospects are shared with you. You'll be notified immediately when a prospect shows interest in moving forward.

Automatically create your booking page for prospects to self schedule tours

Create an account for freeLubn property details page

Built for how you lease

The same Virtual Agent adapts to a few different jobs — here's what changes depending on who's using it.

Real estate agent holding property folders outside a listing

Listing agents

Answer buyer questions around the clock without being tied to your phone, and get notified the moment someone's ready to move forward instead of guessing who's actually interested.

Leasing office team working at their desks

Leasing offices

Let the Virtual Agent handle repetitive questions — pet policy, parking, move-in dates — across every unit, so your team spends time on applications instead of answering the same question twice a day.

Host greeting guests and handing over keys at a short-term rental

Short-term rental hosts

Give guests instant answers about check-in, house rules, and amenities before they even arrive, without a lockbox required if you're not ready to grant physical access yet.

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Receive $10 in Lubn Credits to hire your Virtual Agent today—our treat!

Every Lubn account holder gets $10 in Lubn Credits ($50 for Enterprise customers) to activate a Virtual Agent. Why wait?

Sign up to claim your $10Sign-in to activate Virtual Agent Lubn coin

FAQ & Our AI Policy

The Lubn Virtual Agent is an AI leasing assistant that answers prospect questions during online and onsite property tours, generates listing descriptions, and notifies the listing agent when a prospect shows buying intent.

At Lubn, we believe technology should empower people, with human expertise at the core of every operation. The Virtual Agent, powered by OpenAI, ChatGPT and Google Gemini, helps you engage more prospects, reduce overhead, and enjoy greater freedom. While it enhances your reach, the Virtual Agent is not a licensed real estate broker and doesn't handle transactions. You are in charge of converting leads and closing deals. In addition, the AI-generated property descriptions must be reviewed and can be edited by you at any time. Property images cannot be generated by AI; you will need to provide them. Lastly, the Virtual Agent does not release keys or send access itineraries; only you or your authorized members can grant access or enable Self Schedule.
An AI leasing agent is software that answers prospect questions about a property listing, guides self-scheduled tours, and flags interested leads automatically — without a human agent needing to respond to every message. Lubn Virtual Agent is Lubn's version, built for property tours specifically.
Sending an itinerary with the Virtual Agent enabled costs $1.95 in Lubn Credits. Every account gets $10 in Lubn Credits free to start ($50 for Enterprise customers).
The Virtual Agent is powered by OpenAI's ChatGPT and Google Gemini.
Yes. The Virtual Agent is available to all Lubn account holders — you can send an itinerary with the Virtual Agent enabled to answer prospect questions without granting actual property access through a lockbox.
No. The Virtual Agent is not a licensed real estate broker and does not handle transactions — you remain in charge of converting leads and closing deals. It also doesn't release keys or send access itineraries; only you or your authorized team members can grant access.
Yes. The Virtual Agent accompanies both online and onsite tours, answering prospect questions via text or speech during either.
AI-generated property descriptions are always reviewable and editable by you at any time before they go live. Property images can't be generated by AI — you provide those yourself.
Yes. Every Lubn account holder receives $10 in Lubn Credits ($50 for Enterprise customers) to activate a Virtual Agent at no upfront cost.

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