V2 Trade-In Program

Upgrade your V2 Lockbox to the AI Lockbox 3 — $50 off

As a thank-you to our V2 customers, trade in your V2 digitally: no return shipping, no boxes. Enter your trade-in code at checkout, get $50 off any AI Lockbox 3, and recycle your V2 locally once your new device is up and running.

How it works

1. Find your V2 device ID — printed on the label on the back of your V2 lockbox (also shown in the Lubn app under Device Settings).
2. Order your AI Lockbox 3 — at checkout, enter the discount code TRADE- followed by your device ID (example: TRADE-A1B2C3). $50 is taken off instantly.
3. Your V3 arrives ready to go — it ships pre-activated with a 1-month free trial. This program applies regardless of your current plan.
4. 14-day transition window — your V2 keeps working for 14 days after your V3 ships, so you are never without a working lockbox. After 14 days, the V2 will be permanently deactivated.
5. Recycle your V2 locally — see instructions below. Please don't mail it back to us.

Program terms

• Offer valid October 28, 2026 through January 1, 2027.
• $50 off any AI Lockbox 3 variant (Non-GPS, Non-GPS with Wall-mount kit, or GPS).
• One trade-in code per V2 device; each code can be used once. If you own multiple V2 devices, each device ID is its own code.
• Codes are tied to the V2 device and are non-transferable for cash or credit.
• Cannot be combined with other discount codes or offers.
• The traded-in V2 device is permanently deactivated 14 days after your AI Lockbox 3 ships. Deactivation cannot be reversed once completed, except where required in connection with a return.
• If you return your AI Lockbox 3 for a refund, contact support before the 14-day window ends so we can cancel the scheduled V2 deactivation.
• Any active V2 subscription is closed at deactivation; your V3's 1-month free trial covers the transition, and any prepaid amount beyond the deactivation date will be credited, transferred to the new V3, or refunded.
• If your code doesn't work at checkout, email service@lubn.com with a photo of your V2 device label and we'll sort it out.
• Lubn reserves the right to modify or end this program for abuse or error; orders already placed are always honored.

Recycling your V2

Please don't ship your V2 back to us. Recycling it locally is faster for you and far better for the planet than a cross-country return trip — it recovers the same metals and electronics with a fraction of the footprint.

Before you recycle

1. Wait for the deactivation email. We'll confirm when your V2 is officially retired.
2. Factory-reset the device. Press the reset button at the bottom of V2. This clears all local settings.
3. Do not keep the V2 Shackle and Key Storage. V2 accessories are not compatible with V3.

Where to take it

• Earth911 recycling locator — search "small electronics" plus your ZIP code.
• Best Buy and Staples stores accept small electronics free at customer service.
• Your city or county's e-waste / household hazardous waste collection site.

Questions?

If your V2 was deactivated before your V3 is up and running, or you need help with any part of the transition, contact service@lubn.com — we can extend your transition window.